Terms & Conditions

The Mental Half · A2Z Basketball Pty Ltd (ABN 42 692 663 899) · Version 1.0 · Last updated: July 2026

These Terms & Conditions ("Terms") govern your use of The Mental Half mobile application (the "App") and this website, operated by A2Z Basketball Pty Ltd (ABN 42 692 663 899), trading as The Mental Half ("we", "us", "our"). By downloading or using the App, you agree to these Terms. If you do not agree, please do not use the App.

1. About the App

The Mental Half is an Australian mental wellbeing app for junior athletes, used within club programs. It provides tools such as pre-game readiness check-ins, post-game reviews, reflections, routines, and insights to support mental wellbeing in sport. The App is a team tool: certain content you create is visible to your approved coach and club staff, exactly as described in our Privacy Policy.

2. Not medical advice

The App is a wellbeing tool, not a medical device or healthcare service. It does not provide medical or psychological advice, diagnosis, or treatment, and it is not a substitute for professional care. If you are experiencing a mental health problem or crisis, please talk to a qualified professional or a trusted adult. In Australia you can contact Lifeline (13 11 14), Kids Helpline (1800 55 1800), or in an emergency, 000.

3. Eligibility, join codes, and parental consent

• The App is designed for junior athletes and may be used by people under 18 within a club program.
• An account can only be created with a team join code issued by your club or association. Athletes cannot sign up outside a club program.
• For athletes under 18, a parent or guardian must confirm consent during sign-up before an account can be created. Where consent is not confirmed, it is treated as not granted and the account cannot be used.
• Parents and guardians who confirm consent agree to these Terms on the athlete's behalf and are responsible for supervising the athlete's use.

4. Clubs and coaches

• Clubs and associations set up teams, issue join codes, and manage rosters. Club administrators approve coaches before coaches can see any athlete information.
• Coaches and club staff may only use athlete information to support athletes within the club program, and coaches sign a confidentiality agreement covering athlete information.
• What coaches, club administrators, and teammates can and cannot see is set out in section 4 of the Privacy Policy, which forms part of these Terms.
• If your club stops using The Mental Half, your account and your data remain yours. We will tell you what happens to your access and how to export or delete your data.

5. Your account

You sign in with your email address and a password or a 6-digit sign-in code we email you. You are responsible for keeping your sign-in details secure and for all activity on your account. Provide accurate information when creating an account, and tell us promptly at contact@a2zbasketball.com.au if you believe your account has been compromised. We may suspend or close accounts that break these Terms.

6. Your content

You own the content you create in the App (check-ins, reviews, reflections, and similar). You grant us only the limited licence needed to store that content, display it back to you and to your approved club staff as described in the Privacy Policy, and operate the App's features. We do not use your content for advertising and we do not share it outside your club program except as described in our Privacy Policy.

7. Acceptable use

You agree not to:

• Use the App for any unlawful purpose.
• Attempt to access other users' data or accounts, or share your join code or sign-in details with people outside your club program.
• Reverse engineer, copy, or resell the App or any part of it.
• Interfere with the App's operation or security.

8. Intellectual property

The App, website, and all related content (excluding your content), including the name "The Mental Half", logos, design, text, and software, are owned by A2Z Basketball Pty Ltd or our licensors and protected by intellectual property laws. You may not use them without our permission.

9. Pilot programs

If your club is participating in a pilot program, access is provided for the agreed pilot period. Data from athletes on a pilot program will be permanently deleted upon request or at the end of the agreed pilot period, as described in the Privacy Policy.

10. Subscriptions and purchases

If the App offers paid features or subscriptions, they are billed through the Apple App Store or Google Play. Prices, billing periods, and free-trial terms are shown at the point of purchase. Subscriptions renew automatically unless cancelled through your App Store or Google Play account settings at least 24 hours before the end of the current period. Refunds are handled by Apple or Google under their respective policies.

11. Availability and changes

We work hard to keep the App available and reliable, but we do not guarantee uninterrupted access. We may update, change, or discontinue features at any time. We may also update these Terms; if we make material changes we will notify you in the App, and continued use after changes take effect constitutes acceptance.

12. Disclaimer of warranties

The App is provided "as is" and "as available", without warranties of any kind, whether express or implied, including fitness for a particular purpose. Nothing in these Terms excludes, restricts, or modifies any consumer guarantee or right you have under the Australian Consumer Law or other applicable consumer protection laws that cannot lawfully be excluded.

13. Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential losses arising from your use of the App. Where our liability under a consumer guarantee cannot be excluded but can be limited, it is limited to resupplying the service or paying the cost of having it resupplied. Nothing in these Terms limits liability that cannot be limited by law, including for death or personal injury caused by negligence, or fraud.

14. Apple and Google terms

These Terms are between you and A2Z Basketball Pty Ltd, not with Apple Inc. or Google LLC. Apple and Google have no obligation to provide support or maintenance for the App and are not responsible for addressing claims relating to it. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. Your use of the App must also comply with the Apple Media Services Terms and the Google Play Terms of Service, as applicable.

15. Termination

You can stop using the App and delete your account at any time from the App's settings or by emailing contact@a2zbasketball.com.au. We may suspend or terminate access if you materially breach these Terms. Sections that by their nature should survive termination (such as intellectual property and limitation of liability) will survive.

16. Governing law

These Terms are governed by the laws of Australia, and you submit to the non-exclusive jurisdiction of the Australian courts. This does not affect any mandatory consumer protections that apply in your country of residence.

17. Contact

Questions about these Terms: contact@a2zbasketball.com.au