Privacy Policy

The Mental Half · A2Z Basketball Pty Ltd (ABN 42 692 663 899) · Version 1.0 · Last updated: July 2026

This Privacy Policy explains how A2Z Basketball Pty Ltd (ABN 42 692 663 899), trading as The Mental Half ("we", "us", "our"), collects, uses, and protects your information when you use The Mental Half mobile application (the "App") and our website. We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). We take privacy seriously, especially because many of our users are young athletes and the App handles information about mental wellbeing.

1. Who we are

The Mental Half is an Australian mental wellbeing app for junior athletes, owned and operated by A2Z Basketball Pty Ltd. If you have any questions about this policy or your data, contact us at contact@a2zbasketball.com.au.

2. Information we collect

We collect only what we need to make the App work:

• Account information: your name or nickname, email address, and a password (or a 6-digit sign-in code we email you) if you create an account.
• Age and consent information: your age or date of birth, which sets an age-appropriate experience, and the parental-consent confirmation given during sign-up for athletes under 18. Athletes can only create an account with a team join code issued by their club.
• Wellbeing content you choose to enter: mood check-ins, readiness ratings, journal entries, reflections, and routine data. This may include information about your mental wellbeing.
• Information provided by your club: your club or association sets up teams and issues the join code that lets you create an account, and club staff may provide limited enrolment details such as your name and team or age group.
• Usage and device data: basic technical information such as device type, operating system version, app version, and anonymised usage statistics, used to fix bugs and improve the App.

We do not collect your precise location, contacts, or photos, and we do not use your data for advertising.

3. How we use your information

• To provide the App's features, including check-ins, journaling, routines, and insights.
• To maintain and secure your account.
• To apply age-appropriate settings and parental-consent requirements.
• To fix bugs, improve performance, and develop new features.
• To respond to support requests.
• To meet legal obligations.

We do not sell your personal information, and we never share it with advertisers or other third parties for their own purposes. Within your club, your information is visible only as described in section 4.

4. What your coach and club can and cannot see

The Mental Half is a team tool. Its reflections are structured, sport-specific prompts about training and games, built to help athletes and coaches work together; they are not a personal diary. So that athletes and parents know exactly where the line is:

• Your coach and club staff can see: your pre-game readiness check-ins (readiness rating and focus goals), your post-game reviews (effort, execution, mood and focus ratings, and your notes), your Deep Dive reflections, your team's Game Plan and squad-goal tallies, and your mini-game scores.
• Your club administrator can see: team rosters, club-wide engagement analytics, and the same views a coach sees for teams in the club.
• Other athletes can never see your check-ins, reviews, or reflections. The only thing teammates see is the team mini-games leaderboard, and you can opt out of that in settings.
• No one outside your club program (other clubs, schools, advertisers, or anyone else) can see any of it.
• Coaches must be approved by the club administrator before they can see anything, and coaches sign a confidentiality agreement covering athlete information.
• If your club stops using The Mental Half, your account and your data remain yours. We will tell you what happens to your access and how to export or delete your data.

5. Children and young people

The Mental Half is designed for junior athletes, and we hold ourselves to a higher standard because of it:

• For athletes under 18, a parent or guardian must confirm consent during sign-up before an account can be created, consistent with Office of the Australian Information Commissioner (OAIC) guidance. Accounts also require a team join code issued by the club, so athletes cannot sign up outside a club program. Where consent is not confirmed, it is treated as not granted.
• We collect the minimum data necessary and never use children's data for marketing, advertising, or profiling.
• We design the App's default settings to be the most privacy-protective for young people.
• Parents and guardians may contact the Club to review, correct, or delete their child's data.
• If we learn we have collected personal data from a child without the required consent, the Club is required to delete the account promptly.

6. Sensitive wellbeing data

Mood ratings, reviews, and reflections can reveal information about your mental wellbeing. This is "sensitive information" under the Privacy Act 1988 (Cth), which we handle with a higher level of protection. This content is stored securely and is never used for advertising or shared with third parties for their own purposes. Within your club, it is visible only to you and to approved club staff, exactly as described in section 4.

7. How your data is stored and protected

Your personal information is stored using industry-standard security measures, including encryption in transit and at rest. Access to personal information is restricted to what is reasonably necessary to operate the App. No system is completely secure, but we take reasonable steps to protect your information. In the event of an eligible data breach, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) in accordance with the Notifiable Data Breaches scheme under the Privacy Act 1988 (Cth).

8. Third-party services

The App relies on a small number of trusted service providers to function: Supabase (database and authentication hosting) and Resend (delivery of sign-in and account emails). These providers process data only on our instructions and are not permitted to use it for their own purposes. The App does not contain third-party advertising or tracking SDKs.

9. Data retention and deletion

We keep your data only for as long as you have an account, unless a longer period is required by law. You can delete individual entries at any time within the App, and you can delete your entire account and all associated data from the App's settings or by emailing contact@a2zbasketball.com.au. Deletion requests are processed within 30 days.

Pilot program: data from any athletes on a pilot program will be permanently deleted upon request or at the end of the agreed pilot period.

10. Hosting disclosure

Your data will be hosted with Supabase in Australia.

11. Users outside Australia

The App is offered from Australia and designed around Australian privacy law.

12. Automated insights

The App's "Insights" feature uses your check-in and habit data to automatically generate personal trends and summaries. These insights are for your own reflection only. We do not use automated processing to make decisions that significantly affect your rights or interests.

13. Your rights

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the right to: access a copy of your personal information; correct inaccurate, out-of-date, or incomplete information; delete your data by closing your account; export your data in a portable format; withdraw consent at any time; and complain to us. If you are not satisfied with our response, you can complain to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au. To exercise any of these rights, email contact@a2zbasketball.com.au.

14. Changes to this policy

We may update this policy from time to time. We will post the updated version on this page and, for material changes, notify you in the App. The "Last updated" date shows the current version.

15. Contact

Questions, requests, or concerns: contact@a2zbasketball.com.au